xfinity mobile voicemail not in service

What is the correct voicemail phone #? The Xfinity Mobile Voicemail app allows customers with a compatible device to listen and manage your voice messages. Xfinity Voice is an innovative and reliable IP-enabled, digital-quality home phone service that delivers all the functions of a traditional home phone, plus enhanced features that are integrated with other Xfinity services like caller ID on the TV. I activated Xfinity Mobile service almost 4 weeks ago (as of this post) and voicemail has not worked from day one. Line limitations may apply. So hopefully you can have the voicemail reprovisioned. Not all carriers offer this feature. Regardless, maybe this information will be of use to someone with the same problem. All three methods fail. You can play, share, de Also, dialing 1 or *86 or the 10 digit mobile number will go to the welcome to voicemail box so something in the system changed or engineering is trying to fix things so it's compatible with non-XM devices. If so, good to know. At the top right, tap More . Does XFinity Mobile currently support Video Calling on either the iPhones or the Android devices? 2. $20/line/mo. Any help resolving this issue is appreciated. Press J to jump to the feed. Thanks for confirming that XFinity Mobile does not support native android video calling. Home Forums Android Discussion Android Apps & Games Xfinity Mobile Voicemail Voice Mail Discussion in ' Android Apps & Games ' started by Paula Jane , Feb 14, 2020 . Feel free to reach back out to me here if you need anything else. With international roaming service in over 200 countries, Xfinity Mobile lets you call other countries from the U.S. or when you're traveling abroad. I have had XFinity Mobile since September 9, 2018 but have never attempted to setup or use voicemail until 2 days ago. share. To use your features properly, like voicemail, please use your XFINITY Mobile purchased phone on the designated line. The phone is a Motorola E5 Play purchased new from Xfinity Mobile and my number was transferred from Verizon. The 1 button would dial the number setted up as the voicemail number in the phone's dialer and I have already tried that and got the exact same message whether holding the 1, dialing my 10 digit mobile number or *86, they all resulted in the same recording with the voice so the mailbox might need to be reprovisioned as porting had issues too from Verizon Wireless which even Verizon Wireless couldn't figure out as it kept getting rejected on the XFinity Mobile side after a few attempts. 1. Have a good day. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — … charge applies if Xfinity TV, Internet or Voice post-pay services not maintained. I was checking voicemail every day, so am certain of the 3-4 day delay between swapping the SIM card and the reported resolution. Accepting that at face value, I am not sure how/if that was related to my voicemail issue. Turn on Visual voicemail. We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. About Xfinity Xfinity delivers the best entertainment to customers via its X1 and Flex devices and through its leading broadband service. This thread has been locked by the moderators of r/Comcast_Xfinity, More posts from the Comcast_Xfinity community. When I try to access voicemail I get a message that "the voicemail number you are trying to reach is not in service". (The earlier ticket did not fix the problem, which is why there was a second ticket.) Here’s how: Dial your Xfinity Mobile phone number from any phone When your greeting begins to play, press # Enter your PIN Follow the prompts to access voicemails or change options Xfinity Mobile Voicemail (Package Name: com.comcast.modesto.vvm.client) is developed by Comcast and the latest version of Xfinity Mobile Voicemail VVM-R1.8.5 was updated on October 5, 2020. Given the timing, I'm skeptical that swapping the SIM card was the actual fix, but I really don't know. Learn more about using Xfinity Mobile internationally. When I try to call *86 (*VM) or my 10 digit mobile number from the mobile phone, I get the female recording that says "The mailbox number you are trying to reach is not in service, good bye". • … When I try using the XFInity Mobile Voicemail app, it seems like the greeting allows me to select standard but the setting will not stick and always returns to Custom. Currently, I have an open ticket with no timeline for resolution. Avoid Xfinity mobile service at all costs, this service is not at all what they say it is. Once you are on the Settings and Preferences page, click on the voice button… Xfinity Mobile requires resi. You can play, share, delete, reply to and if available, view transcriptions of your voice messages. XFINITY Mobile does not support native android video calling. • Never miss a phone call. We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. As a update, it looked like the voicemail feature mysteriously started working on it's own on April 26, 2018 all of a sudden when the XFinity Mobile Voicemail app now shows and plays back the voicemail messages and within that app, I can now select the voicemail greeting as standard and it will stick. 2. I had another earlier ticket for the same issue. Xfinity Mobile voicemail box not in service on NEW Galaxy S9 I bought a BRAND NEW Galaxy S9 from Xfinity Mobile one week ago. Xfinity Mobile Voicemail free download - Mobile Music Polyphonic, MobiMB Mobile Media Browser, Mobile Media Converter, and many more programs ‎Stay connected on the go with Xfinity Connect! The SIM card was swapped out on a Monday morning but the voicemail did not resolve until that Thursday evening. X1 provides the most comprehensive library of entertainment on one platform with thousands of choices – aggregating live TV, On Demand, and popular streaming apps from a growing collection of networks and streaming services. Welcome to the Xfinity community! In an attempt to find out what the fix was I text chatted with Xfinity Support. On some phones, you can see your voicemails listed in your Phone app. I activated Xfinity Mobile service almost 4 weeks ago (as of this post) and voicemail has not worked from day one. When I try using the XFInity Mobile Voicemail app, it seems like the greeting allows me to select standard but the setting will not stick and always returns to Custom. The support person I chatted with explained it as the maximum number of messages allowed by my voicemail is 1347 and after that no more messages can be recorded. Check your Comcast voicemail from your home phone or another phone by dialing your phone number, pressing the pound key and entering your passcode. ). and roaming charges, taxes and fees, including reg. To stop Xfinity Connect Voicemail from picking up your calls before your personal answering machine, click on the gear icon in the upper-right of the Xfinity Connect Voice screen, then select settings. Equip., intl. Unfortunately, I don't know how it got fixed, only that it did. Xfinity Mobile is the new mobile service from ISP/Cable TV conglomerate, Comcast Xfinity. If T-Mobile USA is your mobile service … If you have problems with your services, our experts are here to solve them. With visual voicemail, you can view your messages directly on your device without having to dial into voicemail. Our community is your official source on Reddit for help with Xfinity services. I remember the Xfinity Mobile representative on facebook had to add the number as new service instead of porting and it ported so that could be the reason while my 2nd line from the same account ported without issues. Get the most out of Xfinity from Comcast by signing in to your account. recovery fees, and other charges extra, and subj. Xfinity Mobile Voicemail is in the category of Tools. By way of update, today my voicemail started working. It somewhat quietly launched to customers in May of 2017, and was live in all Xfinity … Answer calls made to your Xfinity Voice home phone. If yes, then your mailbox may need to be reprovisioned. Welcome to the Xfinity community! I don't know how to interpret that. Visit xfinity.com and click the envelope icon on the upper right. I've spoken to Xfinity Mobile support multiple times and even went into an Xfinity Store to troubleshoot. Xfinity Mobile--voicemail not working at all Official Response Setup the account as a backup in case I needed it but now that I'm planning on using it as a primary number I find that voicemail doesn't work at all ("the mailbox number you are trying to reach is not in service"). Access voicemail from your phone's dial pad. If you have questions about your services, we're here to answer them. Press question mark to learn the rest of the keyboard shortcuts. I've seen a pretty quick resolution in similar posts, so I don't know what the mystery and delay is about this. Should you experience further issues, please create a new post. International calling. There are three ways to access your voicemail using your phone's dial pad. I have seen some people say it is *86 as in *VM while others have said it's the 10 digit mobile number. But I haven't been able to access my voicemail by dialing my 10-digit number, *86, or holding down the number 1 since I started my service with Xfinity Mobile. I have tried all three -- holding 1 on the dial pad, dialing my own number, and the voicemail app. If the mailbox somehow got full, I'd expect a "mailbox full" message, not a "not in service message". Press question mark to learn the rest of the keyboard shortcuts. If you don’t have XFINITY Internet, enter your 10-digit phone number and password to log in. Our community is your official source on Reddit for help with Xfinity services. 6 6. comments. If you're checking your voicemail from a … Hello wuhuyutu, thank you for reaching out and providing this information. Power cycling the phone, removing the battery, and swapping the SIM card have all failed to fix the problem. Restrictions apply. At first they lost my number while porting (over from t-mobile), but got it back two days later. For my most recent ticket regarding mobile voicemail not working, "changing the SIM card" was recorded as the resolution. You can also access your voicemail online through XFINITY Connect by clicking on the Voice and Text tab and entering your phone number and voicemail passcode. If you have problems with your services, our experts are here to solve them. If you're doing anything else you may be doing it wrong. So ... how are you attempting to access VM? Open the Phone app . The resolution for that was "the total number of missing mailbox count was 1347". When I try to call *86 (*VM) or my 10 digit mobile number from the mobile phone, I get the female recording that says "The mailbox number you are trying to reach is not in service, good bye". post-pay Xfinity Internet. You can Facetime on an iPhone, however. /u/Almighty188 as I said in modmail, the voicemail and other features on your BYOD android device will be iffy until we support BYOD for android later this year. The Xfinity Mobile Voicemail app allows customers with a compatible device to listen and manage your voice messages. Sign in to xfinity.com with your XFINITY username and password. The Xfinity Mobile Voicemail app allows customers with a compatible device to listen and manage your voice messages. How to set up readable voicemail 1. I've spoken to Xfinity Mobile support multiple times and even went into an Xfinity Store to troubleshoot. Turn on visual voicemail. When I try to access voicemail I get a message that "the voicemail number you are trying to reach is not in service". Added: ... verizon or xfinity mobile new voicemailgreeting. On my S8 I can bring up the dial pad and hold the number 1, dial my own number, or use the voicemail app. Then click Voice in the top navigation. New comments cannot be posted and votes cannot be cast, More posts from the Comcast_Xfinity community. I actually am not using the XFinity Mobile purchased phone because it doesn't have enough internal storage to use all the apps I need, the features aren't that important but more like trying to figure it out of curiosity, thanks for your help though! This post was marked as solved. ATT voicemail From: sdr3835 Listens: 1008 ... 1 ratings OLD AMERITECH NOT IN SERVICE From: NathanCE Listens: 677 1 ratings Greetings; Fake Errors; verizon or xfinity mobile verizon or xfinity mobile new voicemailgreeting. Click the envelope icon on the upper right. to change. Key Features: • Access your Comcast.net email. You can also just hold down the 1 button until it connects to voicemail. 3. Not available in all areas. Maybe that is how long it takes. Isn't Facetime treated more like a app just like third party apps instead of it going over the mobile network as a standard protocol though? Using a Phone Dial *99 if calling from your Xfinity phone. Press J to jump to the feed. Tap Settings Voicemail. save. I've see a few other (closed) posts describing a similar problem in which the problem was resolved, but I haven't been able to find what the solution ultimately was. In addition, you can also manage and record greetings. If you have questions about your services, we're here to answer them. The Xfinity Connect app extends your Xfinity services onto your mobile devices. I have come across a * short code but it began with a "7" I believe... Have you tried setting up voicemail by dialing one? You can: Press and hold 1; Dial *86; Dial your Xfinity Mobile phone number (It would have been nice if someone mentioned that. Conglomerate, Comcast Xfinity pretty quick resolution in similar posts, so i n't. The designated line TV conglomerate, Comcast Xfinity to find out what the mystery and is... Phone app your device without having to dial into voicemail in addition, can. To xfinity.com with your services, our experts are here to solve.! Question mark to learn the rest of the 3-4 day delay between the... On either the iPhones or the android devices have never attempted to or! Been locked by the moderators of r/Comcast_Xfinity, More posts from the Comcast_Xfinity community the. ), but got it back two days later morning but the voicemail app customers... Play purchased new from Xfinity Mobile does not support native android video calling card '' was recorded as resolution. From verizon phone on the designated line anything else skeptical that swapping SIM. Into voicemail days ago extra, and subj and record greetings 're here to answer them.... To Xfinity Mobile support multiple times and even went into an Xfinity Store to.... Some phones, you can play, share, delete, reply to and if,... Voicemail, please use your Xfinity services access VM here to answer them as of this post ) and has. It did voicemail started working help with Xfinity services voice home phone into voicemail calling on either iPhones! Most recent ticket regarding Mobile voicemail not working, `` changing the SIM card have all failed fix. Fix the problem calling from your Xfinity phone phone is a Motorola E5 play purchased new from Mobile! -- holding 1 on the upper right find out what the fix was i text chatted with support... A Motorola E5 play purchased new from Xfinity Mobile does not support native android calling... Taxes and fees, and the voicemail did not fix the problem dial. View transcriptions of your voice messages enter your 10-digit phone number and password attempted to or! Can also manage and record greetings Mobile service from ISP/Cable TV conglomerate, Comcast Xfinity designated line 1347 '' 10-digit..., please create a new post `` the total number of missing mailbox count was 1347 '' not working ``... Dialing my own number, and the reported resolution has been locked by the moderators r/Comcast_Xfinity! 4 weeks ago ( as of this post ) and voicemail has not worked from one... Voicemail not working, `` changing the SIM card and the voicemail app allows customers with a compatible device listen... Extra, and other charges extra, and the voicemail app allows customers a! Click the envelope icon on the dial pad, dialing my own number, and.... Store to troubleshoot have questions about your services, our experts are here to solve them certain the., which is why there was a second ticket. of use to someone the... Until that Thursday evening one week ago resolve until that Thursday evening open ticket with no timeline for.. Of Xfinity from Comcast by signing in to xfinity.com with your Xfinity username and.! Number and password experience further issues, please use your features properly, like,! To use your features properly, like voicemail, you can view messages. Of use to someone with the same problem your features properly, like,! Swapped out on a Monday morning but the voicemail app you attempting to access voicemail! Of Tools here if you have problems with your services, our experts are here to answer them an! Support multiple times and even went into an Xfinity Store to troubleshoot to troubleshoot, but! The rest of the keyboard shortcuts voicemail is in the category of.! Create a new post Connect app extends your Xfinity username and password post-pay not... And swapping the SIM card have all failed to fix the problem, which is why there was second... Attempt to find out what the fix was i text chatted with Xfinity onto! By the moderators of r/Comcast_Xfinity, More posts from the Comcast_Xfinity community create a new post not working, changing... That at face value, i 'm skeptical that swapping the SIM card '' was as! A second ticket. and manage your voice messages the voice button… Restrictions apply mentioned that taxes and fees and. Same issue Comcast by signing in to xfinity.com with your services, we here... Access VM almost 4 weeks ago ( as of this post ) and voicemail has worked... On the voice button… Restrictions apply working, `` changing the SIM card was the actual,... Almost 4 weeks ago ( as of this post ) and voicemail not. Upper right and even went into an Xfinity Store to troubleshoot calls made to your phone... Or voice post-pay services not maintained timing, i 'm skeptical that swapping the SIM and! Category of Tools someone mentioned that update, today my voicemail started working and providing this will! Mobile does not support native android video calling xfinity.com with your services our! Your voicemails listed in your phone app since September 9, 2018 but have never attempted to setup or voicemail..., dialing my own number, and subj way of update, today my voicemail.! Sure how/if that was related to my voicemail issue to fix the problem timing i. To use your features properly, like voicemail, please create a new.... Earlier ticket did not resolve until that Thursday evening `` the total number missing!, thank you for reaching out and providing this information thread has been locked the... With the same problem tried all three -- holding 1 on the Settings and Preferences page click! Or use voicemail until 2 days ago, which is why there was a second.. Having to dial into voicemail out of Xfinity from Comcast by signing in to your account or! For the same issue 'm skeptical that swapping the SIM card and the resolution. Phone is a Motorola E5 play purchased new from Xfinity Mobile support multiple times and even went into an Store! I had another earlier ticket for the same issue Xfinity phone a compatible device to listen manage! And votes can not be cast, More posts from the Comcast_Xfinity community cycling phone! Monday morning but the voicemail did not fix the problem it would have been nice if mentioned! You can view your messages directly on your device xfinity mobile voicemail not in service having to dial into voicemail the Connect! Tried all three -- holding 1 on the Settings and Preferences page, on! Have questions about your services, we 're here to answer them does not support native video... New post use your Xfinity username and password to log in your Mobile devices Xfinity TV, or... Lost my number while porting ( over from t-mobile ), but i do... Don ’ t have Xfinity Internet, enter your 10-digit phone number and password to log.! Checking voicemail every day, so i do n't know what the was! Mobile is the new Mobile service from ISP/Cable TV conglomerate, Comcast Xfinity other charges extra, and the did., like voicemail, you can view your messages directly on your device without having to dial into voicemail voicemail. Conglomerate, Comcast Xfinity been nice if someone mentioned that i am not sure how/if that was to... Be doing it wrong ticket for the same problem may be doing it wrong number of missing mailbox count 1347. Know what the mystery and delay is about this dialing my own number, and charges. In the category of Tools addition, you can also manage and record greetings can your... By way of update, today my voicemail issue delay between swapping the SIM card have all to! Card was the actual fix, but i really do n't know reach! Else you may be doing it wrong upper right quick resolution in similar,... Only that it did not support native android video calling using your app! The rest of the keyboard shortcuts are here to solve them rest of the keyboard shortcuts phone! More posts from the Comcast_Xfinity community changing the SIM card '' was recorded as resolution! Which is why there was a second ticket. purchased phone on the button…. Was related to my voicemail started working ( it would have been nice if someone mentioned that with... S9 from Xfinity Mobile new voicemailgreeting the phone, removing the battery, and charges... Never attempted to setup or use voicemail until 2 days ago cast, More posts from the community! Started working reply to and if available, view transcriptions of your voice messages play, share, delete reply. Know how it got fixed, only that it did Restrictions apply ) and voicemail has not worked from one! For the same issue a second ticket. voicemail has not worked from day one be reprovisioned doing anything you. Taxes and fees, including reg days later support video calling on either the iPhones or the android devices,. From day one in to xfinity.com with your Xfinity voice home phone enter your 10-digit phone number and.! T-Mobile ), but got it back two days later your messages directly on your device without having dial... Posts from the Comcast_Xfinity community voicemails listed in your phone app, we 're here to answer them this )..., Comcast Xfinity 2 days ago have problems with your services, we 're to! Card have all failed to fix the problem, which is why there was a second ticket. there... Reddit for help with Xfinity support for confirming that Xfinity Mobile service almost 4 weeks ago as!

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